Show Your Employees Some Love: Why It Pays to Praise

I still remember one of my first jobs following my move to New York years ago. My team consisted of about 40 people, and ‘Jack’, the department manager, had developed the unfortunate reputation of being a ‘hard-nose’. It’s not that he hated the members on our team – we just felt that way sometimes – because of his constantly pointing out how we could do our job better, accompanied by a perceived lack of appreciation for our efforts.