How can you reduce employee theft?

员工盗窃是一个企业的重大问题，在每年200万美元左右的成本估计。员工盗窃最常见的形式是 sweethearting。

sweethearting是员工时给予产品，免费为首选客户和经营商店收银的人通常做。

Theft by employees is a major issue for firms, with cost estimates at around $200 million each year. The most common form of employee theft is sweethearting . Sweethearting is when employees give products away for free to preferred customers and is typically done by people operating the cash register in stores. New research from Michigan State University suggests that better recruitment is the best way to prevent this form of employee theft. The research is one of the first studies to investigate sweethearting in isolation. The research team investigated over 800 service employees in hotels, restaurants, tanning salons and several other similar service industries. Alarmingly, 67% of participants said they had participated in sweethearting in the last two months. The primary motivation was to receive better tips from their favoured customers or a similar sweetheart deal when they in turn shopped at the customers premises. I was surprised by how pervasive this behaviour was across a wide range of service industries, the researchers say. I fully expected to see this behaviour in bars and restaurants, but I was surprised at how prevalent it was in industries like retail, sports, and recreation, and even with insurance claims. Preventing sweethearting The research team suggest that the best means of preventing such employee theft is by employing better screening during recruitment. Our results show that by adding a few screening questions that focus on the potential employee s risk-taking, ethics, and need for social acceptance, employers could identify bad apples up front and simply avoid hiring them, they say. In the long run, this approach would address the issue. In the short-term education is the key tactic. Employers need to educate staff on the ramifications of sweethearting, both for the employee and the employer. In many cases, something as simple as reminding employees that such behaviour is un-ethical can often go a long way towards curbing sweethearting. With the issue costing organizations hundreds of billions each year, sweethearting is something that can no longer be brushed under the carpet. Hopefully this research will make employers more aware of the size of the problem, and provide some help in tackling it. 管理新知 您可能感兴趣的文章 人才战争来了 创新招聘的七种武器 2015-09-15 Should HR Play When One Happnens? 2011-08-09 为什么薪酬和晋升都无法激励员工？

2015-08-27 最近文章 TEST 2018年01月15日 嫖娼被抓不属无故旷工，公司解雇赔4万！（法院判决） 2018年01月15日 如何判断你是否具有HRBP胜任力？

2018年01月15日 阿里为什么不去清华招人？

2018年01月15日 因利益冲突，Facebook COO和Twitter CEO退出迪士尼董事会 2018年01月15日 热门文章 嫖娼被抓不属无故旷工，公司解雇赔4万！（法院判决） 2018年01月15日 如何判断你是否具有HRBP胜任力？

2018年01月15日 阿里为什么不去清华招人？

2018年01月15日 2017年度职场出差行程调查，出差最多的居然是他们！！

2018年01月12日 员工在自己QQ空间评论HR经理吃屎，可辞退他吗？

2018年01月11日 扫一扫 加微信【已隐去】 关于沙龙 顾问委员 广告推广 隐私安全 联系我们 申请vip会员 支付方式 市场合作或广告投放 电话：【电话已隐去】 邮件：【邮箱已隐去】 在线QQ【已隐去】 VIP会员 企业VIP会员 机构VIP会员 广告刊例 商务合作 Follow HRSalon